Reducing Inequalities

Te Wiremu House Lifecare Nurses Deloris Woodcock, Sharon Olsen, Jackie Horsfall and Rebekah Swann, along with their Managers Terry Rickard and Lynette Stankovich, are winners of the 2018  educing Inequalities Award.

Rebekah Swann is a strong advocate for the residents at Te Wiremu and communicates with Psych geriatricians, GPs and the Aged Care Nurse Practitioner to make improvements. While Rebekah has been in the unit there have been very few admissions to hospital because of her quick thinking and early treatment.

Many senior medical professionals have the highest level of respect for Rebekah because of the care she shows, taking responsibility for providing the highest quality service to residents, and the respect she shows for residents and whanau.

Jackie Horsfall has an excellent ability to manage residents who are uncooperative, confirmed by Allied health team members who speak very highly of Jackie. They have seen how she is able to calm residents just by sitting with them and saying a few words in a gentle manner, a touch on the hand or shoulder giving them reassurance and support.

As one Allied health nurse said “Jackie is able to walk in their shoes & she is a “STAR”. When speaking to residents at Te Wiremu about Jackie, they said “Jackie will sort things out if anything was wrong”,
“She looks after me”, “An excellent nurse”, “ I feel important when she attends to me”, “ Oh Jackie she listens”.

Delores Woodcock and Sharon Olsen are both amazing nurses that have taught nurses new to aged care how to look at each resident as a whole and to understand the meaning of quality vs quantity of life, especially with regard to more invasive cares.

They are strong role models of how to effectively communicate with families and residents when the discussion around advanced directives arises. They are leaders when needed in terms of early palliation. Both of these nurses are culturally safe and look after whānau in palliative situations. They guide nurses and caregivers in their practices and are not shy to advocate to other health professionals in patient care.

Te Wiremu House Lifecare is incredibly lucky to have such an invested, professional nursing and management team on board, and it is wonderful that their efforts to reduce inequalities and improve residents quality of life have been recognized.

Te Wiremu House Lifecare Nurses with their 2018 Reducing Inequalities Reward
Picture: (left to right): Sisi Ali, Jackie Horsfall, Trish Vermeulen, Delores Woodcock, Lynette Stankovich, Rebekah Swann, Teresa Rickard, Sharon Olsen, Tupou Akauola, Melissa Mulligan, Mele Maka and Tupou Halafihi.
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