Our Story

Norah Barlow, ONZM - CEO of the Heritage Lifecare Group
Our residents are our priority and we care about your independence, your differences, your friends and your family, as well as your care and support needs.

Norah Barlow, ONZM

CEO of the Heritage Lifecare Group

Heritage is one of New Zealand’s largest provider of Residential Aged Care services. We have Homes and small Villages throughout New Zealand, providing a warm and welcoming home to over 2,200 people.

The Care Home you are considering has been part of your local community for many years, with trusted and deep connections into your neighbourhood. Each Home is unique, reflecting the local environment.

At Heritage, we’re here to help you feel completely at home, at our place, with our added support tailored to your own needs. When you move into a Heritage Care Home or Village, we welcome you into the Heritage family.

Our residents are our priority and we care about your independence, your differences, your friends and your family, as well as your care and support needs. We have 2,400 staff, who are there to ensure that you get the level of care and attention that you deserve, to help make every day a better day for you. All of our Caregivers and Nursing staff are qualified and committed to providing the very best in nursing care. We carry out regular in house training which ensures our staff are able to meet your needs at all times.

We invite you to view any of our Homes and see for yourself the advantages that come with living in a warm, friendly home, and being part of our larger Heritage family.

Our mission

Our mission is to provide ‘A Better Everyday’.

What we value

Our values hold us accountable and encourage us to strive forward.

People First

Enhance the healthy, safety and wellbeing of our people

Nurture Success

Seize opportunity every day and in every moment

Better Together

Work together in respect and harmony to empower everyone

42 Care Homes & 20 Villages nationwide

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