Getting started

Villages

Heritage Lifecare Villages are vibrant communities within local regions and towns. You’ll find great company in like-minded people and wonderful friendly staff.

If you’re ready for 'A Better Everyday' in one of our Heritage Lifecare Villages, here’s how the process works.

Step 1

Select the villa that will become your new home.

Step 2

You’ll be given an admission pack containing the following: Disclosure Statement, Occupation Right Agreement and an Application form. You and the village manager will complete the Application form together.

Step 3

Lodge the completed Application form with the Village Manager with a deposit made out to the statutory supervisor for the Village. The deposit funds will be held in trust until the sale is completed. If the sale is not completed, the deposit will be refunded to you.

Step 4

After receipt and approval of your application, it will be forwarded to the Heritage Lifecare solicitors who will prepare full documentation. This documentation will be sent directly to your solicitor.

Step 5

You will meet with your solicitor who will explain the documents to you. Once both of you and the solicitor are happy that you understand the documents and they are in order, you and your solicitor will sign them. All the signed documents will then be sent back to our solicitors for signing by Heritage Lifecare.

Step 6

Cooling off period. After the agreement is signed, a 15-working days cooling off period begins, during which you may change your mind and cancel the agreement. If you cancel you are entitled to a full refund of any deposit you have paid.

Step 7

Your solicitor will pay the final statement cheque to the statutory supervisor who will hold these funds (in addition to the original deposit they are already holding) until settlement, or late, for 15-working days from the date you signed the Occupation Licence.