We are very family-orientated. The building has an aura about it and we are always told what a lovely homely feel it has
Part of the Karina family for 10 years, Noreen loves that no two days are the same. As Business Manager, she believes in having an open-door policy for residents, “they are most important because, without my residents, I wouldn’t have a job.”
Back in 2015, Noreen and another Registered Nurse put together a proposition to Management to take over as Managers at Karina. “This was very successful, we gained 4 years Certification for the home in the Certification audit, a first for Karina.”
She prides herself that she runs a great place for residents to live, as occupancy is always high and she feels a great sense of achievement that here, residents are well cared for. “I have a very good relationship with family members and external agencies. I have been told on several occasions they have placed their family members at Karina because of me.”
Noreen always strives to make a happy, healthy and welcoming environment. “We are very family-orientated. The building has an aura about it and we are always told what a lovely homely feel it has.” She also believes in the difference the activities make for residents.
“It lifts their spirits, puts a smile on their face and they feel better about themselves.” Putting a smile on a resident’s face is what makes 'A Better Everyday' for Noreen. As well as “supporting staff to do their job well.”