Scott joined Edith Cavell Lifecare & Village after a long and successful career in the hotel industry in New Zealand and Australia.

Scott explains, “I got to the stage when I was looking for a change, and as my parents became older I realised the real need for them to have an enjoyable retirement with quality care available. This really became front of mind and set me on a new pathway.”

Scott says there are a lot of similarities between running a hotel and a Care Home, in terms of really putting the residents first. “Creating an exceptional experience for the residents is first and foremost, so managing the day to day aspects such as cleaning and cooking are pretty similar,” says Scott

However, one key difference is the important task of overseeing quality nursing care. Scott says, “We have a genuinely passionate and caring team including our fantastic Clinical Services Manager, Maria, who is doing an outstanding job.”

Another very positive difference is the enjoyment Scott is finding from forging personal relationships with residents and their families. “To meet these wonderful people and hear their amazing stories is the best job satisfaction anyone could wish for,” he says.